Effective Date: April 27, 2026

Welcome to www.dianafirestone.com, operated by Diana Firestone. By accessing this Website, purchasing services, enrolling in classes, downloading resources, or using any content provided through this Website, you agree to these Terms & Conditions. If you do not agree, please do not use this Website.

SERVICES OFFERED

We may provide tutoring services, writing coaching, educational classes, memberships, digital downloads, courses, workshops, editing and proofreading services, newsletters, blog content, and other educational or creative resources.

All services are subject to availability and may be modified or discontinued at any time.

MEMBERSHIPS AND SUBSCRIPTIONS

We may offer recurring memberships, subscription content, or community access through this Website or third-party platforms such as Patreon. By joining a membership, you understand and agree that:

• Membership fees may recur monthly or annually depending on your selected plan

• You may cancel future renewals at any time through the applicable platform

• Payments already processed are non-refundable unless otherwise required by law

• Benefits, content, and pricing may evolve over time

• Access may be revoked for harassment, abuse, sharing paid content, or violation of community standards

• Membership content is for personal use only and may not be redistributed, copied, or resold

ELLIGIBITY

You must be at least 18 years old to purchase services through this Website.

Students under the age of 18 may participate in services only with the consent and involvement of a parent or legal guardian where required.

PAYMENTS

Payment is due at the time of booking or purchase unless otherwise stated.

We reserve the right to suspend or deny services for unpaid balances or failed payments.

Payments may be processed through secure third-party providers such as Stripe, PayPal, Patreon, or other approved payment processors.

CANCELLATIONS AND RESCHEDULING

Private tutoring or coaching sessions require at least 24 hours notice for cancellation or rescheduling.

Late cancellations, missed sessions, or no-shows may be charged in full.

Courses, memberships, workshops, or group classes may have separate cancellation policies listed at the time of purchase.

REFUND POLICY

Digital products, downloadable resources, memberships, completed tutoring sessions, and completed coaching services are generally non-refundable unless otherwise stated in writing.

Any specific refund window for a course, class, or service will be listed on the applicable sales or registration page.

NO GUARANTEED RESULTS

We provide educational support, coaching, tutoring, editing, and informational resources. We do not guarantee any specific results, including but not limited to improved grades, test scores, admissions outcomes, publication success, business growth, or income.

Results vary based on individual effort, consistency, prior knowledge, participation, and outside factors beyond our control.

INTELLECTUAL PROPERTY

All content on this Website, including text, graphics, branding, worksheets, lesson materials, videos, downloads, templates, curriculum, and original resources, is the property of Diana Firestone unless otherwise noted.

You may not reproduce, copy, share, sell, distribute, modify, or republish any materials without prior written permission.

STUDENT AND CLIENT CONDUCT

We reserve the right to remove or deny access to any class, membership, coaching program, or service for inappropriate behavior, harassment, abusive communication, disruption, or misuse of materials.

Refunds are not guaranteed in these situations.

THIRD-PARTY PLATFORMS

We may use third-party platforms and tools such as Zoom, Google Meet, Patreon, email marketing systems, scheduling software, payment processors, or course hosting platforms.

Your use of those platforms may also be subject to their own terms and privacy policies.

WEBSITE USE

You agree to use this Website lawfully and respectfully. You may not use the Website for fraudulent purposes, attempt to gain unauthorized access, interfere with site functionality, or misuse any content or services.

DISCLAIMER

All content provided on this Website is for educational and informational purposes only and does not constitute legal, medical, financial, therapeutic, or professional advice.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Diana Firestone shall not be liable for any indirect, incidental, consequential, or special damages arising out of your use of this Website or participation in services.

CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective upon posting to this Website.

Your continued use of the Website after updates are posted constitutes acceptance of those changes.

CONTACT

Diana Firestone

[email protected]