Effective Date: April 27, 2026

Welcome to Diana Firestone LLC / DianaFirestone.com. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase services, enroll in classes, subscribe to newsletters, or otherwise interact with us.

By using our website or services, you agree to this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information You Provide: When you contact us, book services, register for classes, or make purchases, we may collect:

• Name

• Email address

• Phone number

• Billing address

• Payment details (processed securely through third-party providers)

• Student information needed for tutoring or class placement

• Messages you send us

• Files or writing samples you voluntarily submit

Automatically Collected Information: When you visit our site, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Referral source

• Time spent on site

• Cookies and analytics data

HOW WE USE YOUR INFORMATION

We may use your information to:

• Provide tutoring, classes, coaching, and educational services

• Process payments and registrations

• Communicate about bookings, classes, schedules, and updates

• Send newsletters or promotional emails (you may unsubscribe anytime)

• Improve website functionality and user experience

• Respond to customer support requests

• Maintain records for business and tax purposes

• Protect against fraud or misuse

CHILDREN'S PRIVACY

Some services may involve minors or students under 18. We do not knowingly collect personal information directly from children without appropriate parent or guardian consent when required. Parents or guardians may contact us to review or request deletion of student information.

PAYMENT PROCESSING

Payments may be processed through secure third-party providers such as:

• Stripe

• PayPal

• Outschool/ FG Funnels/ other course platforms

• Scheduling or invoicing systems

We do not store full credit card numbers on our servers. Please review those providers’ privacy policies separately.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies or similar technologies to:

• Improve functionality

• Remember preferences

• Analyze traffic

• Measure marketing effectiveness

You can disable cookies through your browser settings.

EMAIL MARKETING

If you subscribe to our newsletter or free resources, we may send:

• Writing tips

• Educational updates

• New class announcements

• Promotions

• Content releases

You may unsubscribe at any time using the link in any email.

HOW WE SHARE INFORMATION

We do not sell your personal information. We may share information only with trusted service providers who help us operate the business, such as:

• Payment processors

• Email marketing platforms

• Scheduling software

• Website hosting providers

• Analytics providers

• Legal/accounting professionals if necessary

These providers may access only what is necessary to perform their services.

DATA SECURITY

We use reasonable administrative and technical safeguards to protect your information. However, no internet transmission is completely secure.

DATA RETENTION

We keep information only as long as necessary for:

• Delivering services

• Legal/tax compliance

• Business recordkeeping

• Resolving disputes

YOUR RIGHTS

Depending on your location, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion

• Opt out of marketing emails

• Request information about how data is used

To make a request, contact us below.

THIRD-PARTY LINKS

Our website may link to other websites such as Patreon, YouTube, Instagram, or course platforms. We are not responsible for their privacy practices.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under California law regarding access, deletion, and disclosure of personal information. We do not sell personal data.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

CONTACT

If you have questions about this Privacy Policy, contact: [email protected]